Welcome to the official website of CÉRA!
CÉRA (hereinafter referred to as “the Brand”) is operated by Yanyan Fashion Co., Ltd. (hereinafter referred to as “the Company”) through its online retail website (https://www.cerafashion.com/, hereinafter referred to as “the Website”). The Company provides services to consumers (hereinafter referred to as “you”) via this Website.
I. Acknowledgment and Acceptance of Terms
The Company provides services on the Website (including but not limited to current and future products, hereinafter referred to as “the Services”) based on these Terms of Service (hereinafter referred to as “the Terms”). Please read the Terms carefully to protect your rights.
By completing member registration or using the Services, you acknowledge that you have fully read, understood, and agreed to the Terms. If you do not agree, please stop using the Services immediately.
If you are under the age of 20, you must obtain the consent of a legal guardian to register or use the Services. Continued use implies such consent has been granted.
II. Membership Registration
First-time users are encouraged to register via methods provided (e.g., social login, email) and must provide accurate, complete, and up-to-date personal information.
Failure to provide accurate information or using another person’s identity may lead to account suspension or termination.
III. Account, Password, and Security
Membership accounts are for personal use only and must not be transferred or shared.
Any login using the correct account and password will be deemed as performed by the member.
If you suspect any unauthorized use, you must contact the Company immediately.
The Company will suspend accounts proven to be compromised.
For details on data use, please refer to our [Privacy Policy].
IV. Product Information and Shopping Guidelines
Domestic Supplier Info:
Business Name: Yanyan Fashion Co., Ltd.
Tax ID: 00060869
Email: service@cerafashion.com
Address: 4F-1, No.106, Chang’an W. Rd., Datong Dist., Taipei (not a retail location)
For product details, refer to individual product pages.
Payment Methods:
Credit card
ATM virtual code
Online banking
Convenience store code
LINE Pay
Shipping Methods:
In-stock items will be shipped as per the stated schedule after payment.
Shipping partners: Black Cat, 7-11
Delivery Area: Taiwan mainland and offshore islands (Penghu, Kinmen, Matsu) only.
Free shipping for eligible promotions.
Return/Exchange Policy:
Check product upon receipt and record with photos/videos.
Refunds:
Credit card: processed to original card
ATM/convenience store: requires bank account; refund takes ~15 days
Admin fees apply for voluntary returns
Exchanges for incorrect items will be arranged after confirmation.
The Company may reject returns if:
Request is late
Product is returned without notice
Delivery failed due to incorrect address
The Company reserves the right to refuse future transactions for abuse or misconduct.
V. Consumer Disputes
Contact customer service at service@cerafashion.com with relevant evidence.
The Company will respond within 15 days.
VI. Member Obligations
You agree not to:
Post illegal or inappropriate content
Infringe others’ rights
Impersonate others
Violate confidentiality agreements
Conduct unauthorized commercial activities
Spread spam or malware
Interrupt or damage site operations
VII. Suspension or Termination of Services
The Company may suspend or terminate services without prior notice due to:
Maintenance
Natural disasters
ISP disruptions
Security breaches
User violations
VIII. Limitations of Liability
CÉRA is sold only on this official site. The Company is not responsible for purchases made elsewhere.
Services are provided “as is,” with no guarantees on speed, accuracy, or security.
The Company is not liable for third-party websites accessed via the Website.
IX. Intellectual Property Rights
All software, content, images, and designs are the property of the Company or licensors. Unauthorized use or reproduction is prohibited.
Violators must compensate the Company and may be fined NT$1,000,000 as punitive damages.
X. Authorization from Members
By uploading or providing information, you authorize the Company to collect and use it in accordance with our Privacy Policy.
XI. Governing Law and Jurisdiction
The Terms and all related disputes shall be governed by the laws of the Republic of China (Taiwan). The Taipei District Court shall have jurisdiction for the first instance.
XII. Amendments
The Company may amend the Terms at any time. Updated versions will be posted on the Website.
Continued use of the Website after amendments indicates your acceptance of the new Terms.
XIII. Customer Service Info
Service Hours: Mon–Fri, 10:00–18:00 (excluding holidays)
Email: service@cerafashion.com
Last Updated: February 17, 2025
